5 Questions to Ask When Hiring Removalists

26 May 2020
 Categories: , Blog

If you are looking for help moving to a new home, it is a good idea to obtain quotes from a number of removals companies before you decide which one to choose. The following questions can help you to work out which company offers the best deal for your home move.

1. Can I See Your Insurance Certificates?

All removals companies should have insurance to protect their customers' belongings. Using an uninsured company means that you may not receive any compensation if your possessions are damaged or lost during the move. All reputable removalists should be happy to show you their insurance certificates, so be sure to ask to see them.

2. What Services Are Included?

When you receive a quote, be sure to find out what services it covers. Some removalists charge extra to help you with packing and unpacking, whereas others include these services as standard. Decide what level of service you need and be sure to communicate that to removalists when asking for quotes.

3. What Protections Do You Offer for Valuables and Fragile Items?

If you need to move fragile or valuable items, such as musical instruments or antique furniture, be sure to find out how the moving company plans to protect them during the move. All companies should have policies in place to reduce the risk of valuable items being broken during the move, although some might charge extra for taking extra care with certain items.

4. Can You Break Down Your Fees for Me?

With per-hour, per-mile, and per-removalist fees, it can sometimes be difficult to work out how the various charges combine to make up the quoted total. A good removal company will always be happy to go through their fees with you to ensure you understand exactly what you are paying for.

5. Are There Any Testimonials for Your Service?

Always use experienced removalists to manage your home move. To find out what previous customers thought of a particular company's service, you can ask them to show you testimonials from their previous customers. You can also search for the company on review sites such as Google Places or Yelp to read reviews from previous customers. Pay attention to how the company responds to negative reviews; these responses can give you a good idea of how easy it will be to get the company to address any problems that arise during your move.

If you are planning a move, contact removalists to learn more.